The Parish of St Helier has launched a new website which aims to set a new standard for online parish services in Jersey.
http://www.sthelier.je/ is ground-breaking for Jersey in that it allows parishioners and others to interact with the parish administration online. Users of the website can perform a variety of tasks on the site, including applying for a day nursery place, reporting street and rubbish collection problems, appealing against a parking fine and requesting a check of whether they’re on the electoral register. In addition, the site offers downloads of the most frequently used forms that the law requires citizens to sign.
Constable Simon Crowcroft wanted to turn the St Helier parish website into something genuinely useful to parishioners. In his own words: "We’re changing it from a place that pushed information out to people into a place that parishioners come to do their business with the parish in their own time. We’ve made a great start with things that people can already do online, and there’s more to come as we tackle the legal obstacles to completing certain tasks. I hope other parishes will want to follow the same path.”
The best local authority websites in the UK have moved rapidly in the direction of delivering service online. I was excited when Webreality was asked to build the St Helier website because it presented an opportunity to really advance local government web strategy in Jersey.
Simon and his team have embraced the need to be task-focused online and I’m sure that parishioners will find the new site much more useful and valuable as a result.
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